1. Definitions
Company refers to Prestovia Travel Solution Pvt Ltd. Prestovia Cabs refers to the brand under which cab booking services are offered. User / Customer refers to any person accessing or using the website. Service refers to cab booking and travel-related transportation services.
2. Scope of Services
Prestovia Cabs provides an online platform that enables customers to search, view pricing, and book cab services including:
- Local city rides
- Airport transfers
- Intercity and outstation travel
- Sightseeing transportation
Prestovia Cabs facilitates bookings and does not own all vehicles directly.
3. Booking and Payment
- Cab bookings are confirmed only after successful payment, unless otherwise agreed
- Payments are processed through secure third-party payment gateways
- Prestovia Cabs does not store customers' card or banking details
- Final prices are displayed before payment confirmation
4. Pricing and Charges
- Cab fares are dynamically calculated based on pickup location, drop location, distance, vehicle type, date, and availability
- Additional charges such as tolls, parking fees, or state taxes may apply where applicable
- Any applicable charges are communicated to the customer before or during service
5. Cancellations and Refunds
Cancellations and refunds are governed by our Cancellation Policy and Refund Policy. Refund eligibility depends on timing, service status, and operational conditions. Prestovia Cabs reserves the right to deduct applicable charges as per policy.
6. User Responsibilities
Customers agree to:
- Provide accurate booking and contact details
- Be available at the pickup location at the scheduled time
- Follow applicable laws during the journey
- Behave respectfully with drivers and service staff
Prestovia Cabs reserves the right to cancel bookings in case of misuse, unsafe behavior, or violation of terms.
7. Service Limitations
- Pickup and drop timings are subject to traffic, weather, and road conditions
- Prestovia Cabs does not guarantee uninterrupted service in all circumstances
- Delays caused by external factors do not qualify for automatic refunds
8. Liability Disclaimer
- Prestovia Cabs acts as a booking facilitator and is not responsible for personal belongings left in vehicles
- The company is not liable for losses arising from delays, route changes, or force majeure events
- Liability, if any, is limited to the amount paid for the specific booking
9. Intellectual Property
All content on the website, including logos, text, graphics, and design, is the property of Prestovia Travel Solution Pvt Ltd and may not be copied or used without permission.
10. Privacy
Use of the website is also governed by our Privacy Policy, which explains how user data is collected and processed.
11. Governing Law & Jurisdiction
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of Uttar Pradesh, India.
12. Changes to Terms
Prestovia Cabs reserves the right to modify these Terms and Conditions at any time. Updated terms will be published on the website.
13. Contact Information
For any queries regarding these Terms, please contact:
Email: info@prestoviacabs.com