1. Information We Collect
We may collect the following types of information:
Personal Information: Name, mobile number, email address, pickup and drop locations, booking and travel details.
Technical Information: IP address, browser type, device information, date and time of access.
Payment Information: Payment transactions are processed through secure third-party payment gateways such as Razorpay. We do not store card numbers, UPI IDs, or banking credentials on our servers.
2. How We Use Your Information
Collected information is used for:
- Processing and managing cab bookings
- Communicating booking confirmations and service updates
- Providing customer support
- Improving website performance and user experience
- Preventing fraud and misuse
- Complying with legal and regulatory requirements
3. Cookies and Tracking Technologies
Prestovia Cabs uses cookies to improve website functionality, remember user preferences, and analyse traffic and usage patterns. You may choose to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Sharing of Information
We may share information only when necessary: with drivers and service partners to fulfil bookings, with payment gateway providers for transaction processing, and with government or legal authorities when required by law. We do not sell or rent user data to third parties.
5. Third-Party Services
Our website may include third-party services such as payment gateways, embedded maps or location services, and analytics tools. These third parties have their own privacy policies and are responsible for their data handling practices.
6. Data Retention
Personal data is retained only as long as required for service delivery, legal and accounting compliance, dispute resolution, and security and fraud prevention. Data no longer required is securely deleted or anonymised.
7. Data Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no online system is completely secure, and we cannot guarantee absolute security.
8. User Rights
You have the right to request access to your personal data, request correction of inaccurate information, and request deletion of personal data, subject to legal obligations. Requests can be made by contacting us using the details below.
9. Children's Privacy
Prestovia Cabs does not knowingly collect personal data from individuals under the age of 18. If such data is identified, it will be deleted promptly.
10. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated revision date.
11. Contact Information
For privacy-related concerns or requests, contact:
Prestovia Travel Solution Pvt Ltd
Email: info@prestoviacabs.com